Frequently Asked Questions
Do you have another branch or location?
We currently operate from a single location to ensure consistent service quality and maintain our high operational standards.
Do you have small denominations available (ex, $1 USD bills)?
We may have a limited quantity of small denominations available, depending on recent transactions. If a special order is required, an additional fee may apply.
Do you buy and sell all currencies?
Yes, we deal with a wide range of foreign currencies. Please ensure the currency is listed on our website and that the banknotes are still legal tender (usable in stores). We do not accept coins, and you are welcome to call us to confirm availability.
Are your transactions safe and regulated?
Absolutely. We are fully licensed and adhere to all applicable financial and regulatory standards to ensure the safety and integrity
of every transaction.
Will my information be kept private and confidential?
Yes. We implement strict data protection measures, and your personal information is stored securely within our internal systems.
Where are you located?
We are located at 261 Boulevard Côte-Vertu, conveniently near Highway 15 for easy access from Laval and the North Shore, and adjacent to Highway 40 for those coming from the West Island.
What services do you offer?
We specialize exclusively in foreign currency exchange. No other services are offered at this time.
How can I confirm a rate with you before coming?
To confirm a rate, simply call us with your name and transaction details. We’ll lock in the rate for up to 4 hours. Please note that rates are subject to change if not reserved.
Why do some currencies cost more than others?
Some currencies are less common and more difficult to source, which increases our procurement costs. This is reflected in the exchange rate.
Why is the rate different from what I see on Google or XE.com?
Websites like Google or XE provide mid-market rates for informational purposes only. They do not reflect local exchange conditions or include operational costs. Our rates are based on the local market in this city.
